Customer Reviews for Columbus Service Experts

Stevenson Service Experts Reviews

At Stevenson Service Experts, we care what our customers think. Our team of skilled HVAC service technicians are as dedicated to providing exceptional customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.

Some praise our reliable, professional and knowledgeable team members. Customers also tell us they enjoy the fast response and quality service, while others say the HVAC systems we install are still working great many years later.

Ready to join the ranks of satisfied Stevenson Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.

Customer Reviews

Diana Saul

Jan 16, 2025

We recently had our heat pump inspected by Latiana McWorter as part of our maintenance agreement. We found her to be knowledgeable and efficient as well as pleasant to work with. She made an adjustment to calibrate our thermostat that was reading 2* off and gave us some other useful tips about our system. We would recommend her and will request her for our next appointment.

J Couch

Nov 26, 2024

Our furnace inspection & maintenance was recently completed by service technician Latiana McWhorter. She was great. She was polite, through and explained things in easy to understand terminology. She uncovered some things that previous inspections missed. And when she wasn't sure about something, she didn't fake it. She acknowledged her uncertainty and called up an associate who could answer my questions. We definitely welcome her back for future service.

Mark Biro Jr

Oct 30, 2024

Latiana & Chris were promptly on time, courteous, professional, and swiftly ensured our furnace was tuned up and ready to go for the winter and years to come. Many thanks you two!

8-bit Ghost Hunter

Oct 04, 2024

Needed service on HVAC system. Kenneth Wooten was the service provider. Impressed with his customer service and professionalism. I would highly recommend Stevenson.

Donna Land

Oct 04, 2024

Stan did an excellent job with the maintenance check up on my tankless hot water heater and water softener. Thank you Stan!

Elesa Mason

Sep 05, 2024

Stan and Miles did a terrific job today

Mary Ann Merling

Aug 29, 2024

We have used Stevenson Service Experts for several years now. Robert Roquemore was our technician today and he was excellent. He called to let me know he was on his way. When he arrived I told him we had 3 air conditioning units. He was told by the office that he would be working on one, but he completed the annual inspection on all 3 units. He even replaced an ultra violet light which had burnt out. Despite the hot and tight spaces where the in house units were located, he completed the work professionally. He was polite, understanding, and explained his findings. My only complaints would be with the inconvenience of having to reschedule the air conditioning check up three times. Although the receptionists on the phone are always polite and patient, it was frustrating having to wait for the technician who could not come that day and have to reschedule so many times.