Finding the best HVAC contractor to replace or service your home comfort system can feel daunting. That selection is noteworthy because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.
To assist you in making an informed decision, research different companies in your neighborhood that might be well-suited for the job. Once you find a a small number of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.
1. Are You Licensed and Insured?
Asking about licensing and insurance needs to be the first question on everyone's list. Hiring a licensed contractor makes sure that they fulfill the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents for the duration of the maintenance or repair. A trustworthy HVAC contractor can supply proof of licensing and insurance upon request.
2. What Size HVAC System Do I Need?
HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s service life. A knowledgeable contractor can examine your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.
3. What Brands Do You Carry or Recommend?
Different furnace and AC brands offer systems with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you decide on the most appropriate fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor recommends and why.
4. Do You Offer a Written, Itemized Estimate?
A written quote is better than a verbal one. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from many HVAC contractors to help you compare prices and protect you from unanticipated costs.
Remember, extremely low estimates don’t always bring on the savings you think they will. You’ll likely end up with shoddy equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.
5. What Kind of Warranty Comes with Your Services?
A one-year labor warranty is the HVAC field’s standard. Still, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their employees and equipment.
6. Do You Offer Maintenance Services?
Routine tune-ups are essential to making the most of your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.
7. Will You Pull All Necessary Permits?
Most HVAC work involves permits from local or state agencies. A reliable contractor should handle this process on your behalf, saving you time and anxiety throughout the installation process.
8. What Are My Payment Options?
It’s good to have information about how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they expect full payment as soon as the work is complete.
9. How Long Will the Installation Take?
The length of time it will take to install your new system will vary based on the project's size and scope. Nevertheless, having a clear timeline is fundamental to minimize disruption to your day-to-day routine. Your contractor should provide a realistic time frame to start and end the project and then follow through on this estimate.
10. How Can I Improve Home Heating and Cooling Efficiency?
Your contractor should be able to advise you on ways to enhance energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more affordable up-front investment and reduced utility costs for years to come.
Contact Stevenson Service Experts for HVAC Contracting Services in Columbus
At Stevenson Service Experts we recognize that choosing the right HVAC contractor is a major decision you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the team at Stevenson Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.
So, if you’re looking for a trusted HVAC partner, don’t hesitate to contact us today at 614-334-3192. Any time you contact a Service Experts office like Stevenson Service Experts, we’ll be ready to answer your questions and help you make the appropriate decisions for your HVAC needs.