What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Columbus home and you don’t know what that entails. It’s nerve-wracking enough to welcome an A/C system repair technician into your home, but then to not be sure what they’re going to do could add another level of anxiety. Not to worry! Stevenson Service Experts is here to update you on the basic air conditioning repair process so you will be prepared when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to take a look at it to verify that it’s not simply a thermostat settings problem. The repairman will verify the thermostat is programmed to cool and then lower the temperature to see if that will trigger the air conditioning system. A defective or wrongly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then most likely ask you to see the AC system. Similar to a doctor, the technician will begin their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioner that isn’t running properly, and it’s up the repairman to evaluate all the possible sources starting from the most normal issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not blocked or requires replacing. They will check the AC refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your air conditioning system is right for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner technician has identified the issue, he or she should explain all your options. The discussion will usually start with the service tech explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your choices, which will include swapping out the part and fixing the issue, but may also include upgrading parts of the AC system, the air conditioner itself, or your entire HVAC system. In some cases, it may make more sense to buy a whole new HVAC system, specifically if the air conditioner is past its prime, or likely to break down again and end up costing you more for A/C system repairs in the long run. The repairman will go over how much time, effort, and cost it will take to fix the problem.

The technician might now explain what could have avoided the trouble or part failure and how to prevent a future problem from happening. This generally includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioning repair companies will offer an annual maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or fixing the issue. If you determine that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts required and plan your new appointment to repair the air conditioner. Or, if the necessary part is already accessible on their truck, they will move forward with the air conditioning repair work with your go-ahead.

Remember that throughout Columbus your HVAC equipment is in good hands with Stevenson Service Experts. Our repairmen are ACE-certified and have been through extensive background checks so you can feel confident with the people we send into your home. If you ever have any questions about your A/C system or what to expect with your air conditioner repair, give us a call around the clock at 614-334-3192 and we’ll be happy to discuss the process.

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