What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Columbus home and you’re not sure what to expect. It’s stressful enough to welcome an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. But fear not! Service Experts Heating & Air Conditioning is here to update you on the standard air conditioning repair process so you’ll be prepared when an expert air conditioning service technician needs to visit your home.

It Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to take a look at it to verify that it’s not simply a thermostat settings problem. The repairman will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the AC. A defective or wrongly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The technician will then probably ask you to see the A/C. Similar to a doctor, the repairman will start their trial and error diagnosis process. There are several factors that could be the reason for an AC that isn’t running properly, and it’s up the technician to evaluate all the possible sources starting from the most normal issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not blocked or requires replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your air conditioning system is right for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner service tech has identified the issue, he or she should explain all your options to you. The conversation will usually start with the service tech explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your choices, which will include swapping out the part and correcting the problem, but may also involve upgrading parts of the air conditioner, the AC itself, or your complete heating and AC system. In certain cases, it may make more sense to buy a whole new HVAC system, specifically if the AC is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs in the long run. The repairman will go over how much time, effort, and cost it will take to fix the issue.

The technician might now explain what could have prevented the trouble or part failure and how to prevent a future problem from happening. This generally includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or fixing the problem. If you determine that A/C system repair is better for you than investing in an AC system upgrade, the technician will order any parts required and plan your new appointment to repair the air conditioner. Or, if the part required is already accessible on their van, they will move forward with the air conditioning repair work with your go-ahead.

Remember that throughout Columbus your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have been through extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your air conditioner repair, give us a call around the clock at 614-334-3192 and we’ll be happy to discuss the process.

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